Our business

HSBC Life manufactures life and health insurance products in 9 key global markets, including Hong Kong, Macau, mainland China, Singapore, India2, Malta3, France4, the United Kingdom, and Mexico5, and have a reinsurance presence in Bermuda. We also distribute a range of insurance products from strategic partners in the markets across the world to meet customer needs.

As the top three international insurers in Asia6, HSBC Life demonstrates its robust capabilities and strengths by offering customised solutions to meet the growing demand for wealth and insurance services in the region:

  • No. 1 market share in Hong Kong7
  • Strengthening insurance business presence in mainland China through HSBC Life China, and distribute insurance products through the HSBC bancassurance and HSBC Insurance Brokerage Company Ltd – offering comprehensive insurance protection and wealth planning solutions
  • Issued the most valuable life insurance policy in the world
  • No.1 insurer in AFFLUENTIAL WealthLensTM Brand Affinity 2024 Rankings for high-net-worth individuals in Singapore

Insurance is a key accelerator and differentiator of HSBC’s wealth management franchise. We provide tailored solutions to meet customers’ needs at different life stages.

Edward Moncreiffe, CEO, Global Insurance, HSBC
 

Awards and accolades

Our success and achievements are recognised by insurance industry:

Hong Kong and Macau

  • Bloomberg Businessweek Financial Institution Awards 2024 (Insurance Sector) – Excellence:
  • Brand of the Year
    Bancassurer of the Year
    Insurance Company of the Year (GBA Macau)

  • The Hong Kong Insurance Awards 2023:
  • Winner - Outstanding Claims Management Award – Life Insurance
    Winner - Outstanding Training and Development Award
    Top 3 - Most Innovative Product/Service – Wealth

  • Asia Insurance Industry Awards 2023:
  • Health Insurance Company of the Year

Mainland China

  • 2023-2024 Annual Insurance Products of “Golden Reputation”
  • 2023 The 18th China Insurance Innovation Awards — Annual Insurance Brand of Value

Singapore

  • No. 1 insurer in AFFLUENTIAL WealthLensTM Brand Affinity 2024 Rankings for high-net-worth individuals
  • No. 1 in Customer Experience among insurance companies (FSI CX Benchmark Study)
  • Global Insurance Innovation Awards 2024 – Outstanding Customer Relations & Brand Engagement Initiative
  • Asian Experience Awards 2023 – Singapore Brand Experience of the Year – Life Insurance

 

Notes:

2. Operating via Canara HSBC Life Insurance, a joint venture between HSBC, Canara Bank and Punjab National Bank.
3. In September 2024, HSBC announced the Strategic Review of our 70% shareholding of HSBC Malta.
4.Our local operating company in France is known as HSBC Assurances. In December 2024, HSBC Continental Europe signed a Memorandum of Understanding regarding the potential sale of its French life insurance business, HSBC Assurances Vie (France), to Matmut Société d’Assurance Mutuelle (‘Matmut’).
5. Our local operating company in Mexico is known as HSBC Seguros.
6. Asia Insurance Review: https://www.asiainsurancereview.com/News/View-NewsLetter-Article/id/88376/Type/eDaily/Hong-Kong-Insurance-industry-grows-by-12-in-1Q2024/1/sid/229267 International insurer means an insurance company operating in more than one market in Asia (e.g. AIA, Prudential, Manulife, FWD, SunLife).
7. According to the provisional statistics of the Hong Kong insurance industry released by the Insurance Authority, HSBC Life ranked first in Hong Kong for individual life New Business Premiums in 2022 and 2023.

Our history

This is the story of our origins, growth, challenges and international expansion.

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